At minute 30:08 Charles speaks on the topic of Driver Retention and passing along the trucking industry to his family!
FreightWaves NOW hosts Kaylee Nix and Anthony Smith talk with Charles Gracey, President of Hot Seat Services, about what the job market looks like for drivers.
On today’s episode, Dooner and The Dude are finding out how to take the tension out of recruiting and retention. Is there a nationwide truck driver shortage and if so, why? We’ll dive into it.
Plus, keeping bandits away from your freight; OOIDA urges truckers to fight 556% insurance hike; pallet shortages; survey of motorists’ reckless behavior should be wake-up call for commercial fleets; Illinois trucking company with history of HOS violations files Chapter 7; truckers implicated in multimillion-dollar U.S.-Canada tobacco smuggling ring; and cicadas — they’re what’s for dinner.
They’re joined by special guests Robert Moffitt, EVP and director of operations for New Legend Inc.; Max Farrell, CEO of WorkHound; Charles Gracey, president of Hot Seat Services Inc.; and Krenar Komoni, CEO/founder of Tive.
“Be flexible and supportive.” Charles Gracey is so dedicated to recruiting and helping drivers that he literally practices 24/7 recruiting; he makes himself available at any time to talk to a driver. Flexibility is necessary to effectively recruit drivers because you need to work around their schedule. Gracey stresses the need for constant communication with recruits and being sympathetic to the driver’s needs.
EPISODE 118: RECRUITING, RETAINING, MARKETING AND MEDIATING WITH THE DR PHIL OF TRUCKING, CHARLES GRACEY PART 2
The most popular reasons drivers give for leaving a job
The importance of being personable when recruiting drivers
How Charles vets potential drivers
Don’t look to recruit drivers, look to recruit team mates
How Charles splits his day between his recruitment, retention and marketing efforts
Charles’ process for driver retention
What it takes to be a top recruiter
Using social media in your recruitment marketing efforts
We heard from today’s guest, Charles Gracey, last year. We’re hearing from him again because Charles has a wealth of knowledge for all things recruitment, retention, marketing, and management operations, making today’s conversation essential listening to carriers looking to actively recruit new drivers. You’ll find out all the answers to these questions and more in this latest episode of Recruit and Retain.
EPISODE 109: RECRUITING, RETAINING, MARKETING AND MEDIATING WITH THE DR PHIL OF TRUCKING, CHARLES GRACEY PART #1
Who better to discuss recruiting and retention with than someone who’s worked their way through the trucking ranks and who’s seen a lot of the industry, from all different angles? Because that’s who Chad is talking to in this episode. Charles Gracey is a former driver turned Retention, Recruitment and Marketing Manager and now Owner of Hot Seat Services and has a wealth of knowledge to share on all things recruitment, retention, marketing and That’s not all though, that’s just scratching the surface. So if you want a whole heap of best practice advice on recruitment, retention and marketing in the trucking industry, from an expert, then don’t miss this episode.
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